Blog tagged as #OPERATIONALSYSTEMS

Is the CRM Market Broken?

05.02.26 06:59 AM - Comment(s)
Is the CRM Market Broken?

Every business runs on a system.
It might be paper forms and whiteboards.
It might be spreadsheets and accounting software.
It might be a full-blown CRM platform.

Most businesses never stop to design it. They grow into it.

At first, that works just fine. Everyone knows the customers. Jobs get done. Invoi...